Impact Report 2022-23

We strive to preserve and protect our home, not just for today, but also for tomorrow; constantly focusing on how we can improve our impact across all areas of environmental, social and governance.

Discover our Impact Report below for a summary of our latest action to go beyond and make the world a better place for all!

View Report!

Impact Report Snapshot

A few key highlights from the full report, but there is more!
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Materiality Assessment

Our materiality assessment outcomes identify the most important issues to our stakeholders across ESG areas. These drive all our action to go beyond and make positive impact.
Our 6 focus areas are; Climate Change, Waste Management, Employee Health, Safety and Well-being, Human Rights and Labour Conditions, Ethical Behaviour and Regulatory Compliance.
coastline with waves

Planet

  • New partnerships with the National Oceanography Centre (NOC) and CSX Carbon
  • Successful employee car share initiative implemented resulting in 1063 shared miles
  • Moved office and replaced kerosene heating with a ground-sourced heat pump
  • tCO2e saving of 2.25  from car miles completed in the pool car

People

  • Following our 2022 Investors in People (IIP) audit, we achieved the most esteemed people Platinum Standard, as well as the Gold Standard for wellbeing
  • We won four business awards related to our people strategy.  Every accolade is a testament to our culture and our values.
  • 31 individual employees supported different community events throughout the year, with many also volunteering on multiple occasions
  • The team collectively spent 215 hours volunteering for charities and local causes aligned with the business’ materiality assessment outcome focuses
Team meeting, four people in a meeting room with laptops and documents

Performance

  • Achieved B Corp certification!
  • Objectives and Key Results (OKRs) implemented as our new reward framework, to encourage cross-team collaboration and skills development.
  • Formalised pay structure, with the highest earner earning no more than 5x the pay of the lowest earner.  Annual increases to salary in line with Living Wage (Living Wage Employer)
  • Implemented Business for Better assessment to help us identify where customers are focussing in terms of positive environmental and social impacts.
  • Achieved a net promoter score of 84